Recently, I had the pleasure of participating in the New England Real Estate Journal’s Hotel & Hospitality Summit where I moderated a panel on design, construction, and the state of the industry. Coming out of this discussion were some important topics, astute ideas, and very thoughtful comments on construction and design trends impacting the current and future state of our industry.
The discussion that took place at the Summit is more important than ever as we, as an industry, navigate increases in construction costs, hotel brand evolution, and changing guest expectations.
Let’s take a further look at some of the challenges facing our industry as we strive to make our properties successful, profitable, and meet the highest level of guest standards and satisfaction.